FAQ'S


PROPANE & SERVICE FAQ'S

  • How do I become a Bridgman Oil customer?

    Signing up with Bridgman Oil is easy!  First, connect with us by filling out an application for service, or giving our office a call.  Once approved, we will schedule your tank installation, install your tank, & then fill it.  After an explanation of your system, you'll be all set!

  • What assurance do I have that your propane technicians are properly trained?

    Our propane technicians train and receive certification in all aspect of deliverying propane and installing & servicing propane appliances.  This is all done through the Propane Education & Research Council (PERC) and the National Propane Gas Association (NPGA), which operate the Certified Employee Training Program (CETP).


    We update our training programs frequently to ensure that employees are equipped with the most current procedures and information available.

  • Should you install a carbon monoxide or propane gas detector?

    We recommend that a carbon monoxide (CO) detector listed by Underwriters Laboratories (UL) be installed on every level of your home.  Be sure to always follow the manufacturer's instructions regarding installation, location & maintenance.


    Propane gas detectors provide an additional measure of security.  We also recommend that you consider installing 1 or more propane gas detectors in your home listed by UL.  Again, be sure to follow the manufacturer's instructions regarding installation, location & maintenance.

  • What are some advantages of propane over electricity?

    Prices of propane can fluctuate with the market, but it can provide significant savings over the cost of electricity.  According to the U.S. Dept. of Energy, it could cost up to twice as much to operate your range, water heater, dryer or furnace with electricity.


    • Propane gas furnaces & heaters provide faster, more consistent warm air throughout your home.  They have a longer average life span of 20 years vs. the 12-year average of an electric heat pump.
    • Gas water heaters heat water faster, recover faster and have a significantly longer lifespan than electric water heaters.
    • When cooking with gas, it is hard to beat propane's even cooking temperature & immediate heat!
  • I just received a delivery. Why is my tank not 100% full?

    Propane expands, creating pressure that can build in your propane tank when it's hot.  That's why we will never fill your propane tank to 100%.  We are committed to keeping our customers, our employees, and the members of the communities we serve safe.

  • Is propane and environmentally-friendly fuel?

    Propane burns cleaner than gasoline and other fossil fuels.  it emits lower levels of carbon dioxide and particulates, and doesn't produce sulfur dioxide, which is the primary cause of the Greenhouse Effect.


    Propane is also a natural by-product of the crude oil or natural gas refining process, and is in plentiful supply.  There is enough propane to meet America's needs in the 21st century and this makes propane one of the most versatile fuels you can find.

  • Does a propane furnace actually produce warmer heat?

    Yes!  Propane furnaces have a reputation for high initial delivery temperatures (up to 140 degrees) for noticieably better comfort levels than a heat pump.  The heated air from a heat pump will be below your body temp about 60% of the time during the heating season.

  • How far can my tank be set from my driveway?

    As a general rule, propane tanks should be within 100 feet of delivery vehicle access.  Other factors are considered, such as local building and safety codes, when deciding where to set tank.

  • Does propane have a smell?

    In its natural state, propane is an odorless, colorless gas.  But, ethanyl mercapatin is added in order to make propane leaks easier to detect.  With that added, propane smells a lot like rotten eggs, a skunk's spray or a dead animal.

OIL FAQ'S

  • What do oil viscosity designations mean?

    In simple terms, the first part of the viscosity designation (W grade) is an indication of the product's ability to help an engine crank and start, and for the engine to pump the lubricant.  The lower the number (0W is the lowest), the lower the temperature at which the product can be used.  So the W greade is related to the lowest temp your engine sees when you start the egine on the coldest morning  of the year.  Keep in mind that a lower W grade pumps and helps an egine to start better than a high W grade.


    The second part of the viscosity grade is related to the viscosity your engine sees at operating temperature.  So, a higher number is a higher viscosity grade and provides more viscous oil at operating temps than lower viscosity grade oil.


    Because of other factors, such as egine design, fuel economy and power, it's not always safe to assume that a higher viscosity oil is better for your engine.  Always consult your owner's manual for the right oil to use for your particular engine.

  • How do I switch from conventional motor oil to Mobil 1 synthetic?

    The instructions are pretty simple:  You just change the oil as you normally would.  Any "confusion" is just myth.   You can switch from conventional oil to Mobil 1 synthetic oil (and back again, if you want) without following any special procedures.

  • Why do I have to change my oil on a regular basis?

    Motor oil breaks down over time.  When this happens, it loses its effectiveness and no longer properly protect your engine.


    Oil should be changed before the breakdown level reaches the point where engine damage can result.  Because it is tough for the individual motorist to determine when the level is dangerous, automobile manufacturers provide recommended oil change intervals.  These recommendations vary by model, year & manufacturer.

  • Will mixing synthetic oil with conventional oil cause a gel to form?

    It is not likely that you would form a gel by mixing the two oils since they should be compatible with each other.  However, we do not recommend mixing oils as a general practice since oils are complex mixture of additivies and base oils that can be destabilized.  You would be better to run all Mobil 1 synthetic motor oil and run it for longer than mixing it with "regular oil."

  • What is the shelf life of unopened Mobil 1 quarts?

    ExxonMobil recommends a 5-year maximum shelf life for engine oils, including Mobil 1 synthetic motor oil.

DIESEL EXHAUST FLUID (DEF) FAQ'S

  • What is the shelf life of diesel exhaust fluid in storage?

    If DEF is stored between the recommended temperatures of 12F and 90F, the expected shelf life is approximately 1 year.

  • Is it ok to store DEF in high temperature areas?

    Avoid storing diesel exhaust fluid at high temperatures whenever possible.  When stored in an environment where high temps occur, typically over 90F, this can lead to reduced shelf life and the formation of ammonia in the DEF.

  • Does diesel exhaust fluid freeze?

    Yes.  DEF will freeze if exposed to temperatures below 12F.  However, DEF that has frozen can still be used once it has thawed and has returned to a completely liquid state.

  • Is diesel exhaust fluid (DEF) a hazardous substance?

    No.  By comparison to other fluids, such as diesel fuel and brake fluid, DEF is less hazardous, composed of naturally occurring components and is biodegradable.  


    DEF is listed as a "non-hazardous" material and can be transported without a DOT approved hazardous substance placard.

  • How much DEF will a truck consume?

    It is expected to be approximately 2% of fuel consumption, depending on the vehicle operation, duty cycle, geogrpahy, load ratings, etc.

  • What are the number of miles a truck can expect to travel on 1 gallon of DEF?

    DEF consumption is directly related to fuel consumption.  A truck averaging 6 MPG can expect to go approximately 300 miles on 1 gallon of DEF.

  • Is the DEF dose rate the same for all manufacturers?

    The dose rate will vary slightly amongst engine manufacturers.  While most engines will have a dose rate of 2% of diesel fuel consumed, the dose rate will range from 1% to 3%.

  • What happens if the vehicle runs out of DEF?

    Vehicles that use DEF will have indicators on the dash that will alert the driver of the quantity of DEF on board.  A gauge similar to a fuel gauge will indicate the level of DEF.  If the vehicle is operated such that one would run completely out of DEF, the vehicle's power will be reduced enough to encourage the operator to refill the DEF tank.  Once the tank has been refilled, the engine will resume normal power levels.

  • Will DEF harm my aluminum container?

    It is actually more important to consider what materials will harm the diesel exhaust fluid itself rather than what materials the DEF can harm.  DEF will not harm most materials, but the metal from aluminum tanks can leach into the DEF causing it to become contaminated.

  • What materials are compatible with DEF?

    There are many materials that will damage the DEF, so caution must be used when selecting an appropriate storage material.  DEF-approved stainless steel and poly are common materials used in DEF storage.

  • Is it normal to see a build up of chalky, white material around the DEF storage containers & nozzles?

    Yes.  DEF can leave a chalky residue behind when the liquid evaporates.  This is normal and can be cleaned off with deionized water.

FUEL FAQ'S

  • How much is tax on a gallon of gasoline or diesel fuel?

    The amount of taxes you pay on fuel depends on what state and county you live in.  As of January 2023, the amount of federal tax, as well as the average total sales tax for gasoline & diesel fuels, is listed below:


    • Gasoline:  18.4 cents/gallon
    • Diesel:  24.4 cents/gallon

    For gas & diesel tax in the United States listed by state, click HERE.

  • Should I top off my tank when fueling up?

    While you may think it's a great idea to keep clicking the nozzle at the gas pump, the reality is that fuel in an overfilled tank can slosh or seep right out.  So when the automatic nozzle clicks off, stop pumping.  The Car Care Council says that overfilled or improperly closed tanks result in vaporization of 147 million gallons of fuel every year.  That means when you stop overfilling your tank and seal it properly, you'll be maximizing fuel efficiency and reducing carbon emissions.

  • Does tire pressure really save on fuel?

    Absolutely.  Over or under-inflated tires can negatively affect your fuel economy, so before your trip, make sure your tires are at the manufacturer's recommend PSI (pounds per square inch).  The recommended tire pressure is usually printed on the inside of your driver's side door.  Some newer models of vehicles even provide pressure monitors that alert you when your tires need inflation attention.

  • Is premium gas best for any car?

    Unless it is stated in your vehicle's owners manual that your car requires Premium gas, you're wasting your money buying the more expensive fuel.  Most vehicles run well on regular, unleaded gasoline, and paying the extra money won't optimize your car's performance.

  • What about ethanol?

    Ethanol contains less energy per gallon than gasoline.  According to the Energy Information Administration, the energy content of ethanol is about 33% less than pure gasoline.  Most gasoline contains about 10% ethanol, but some higher blends can be problematic for engines and potentially void warranties.  Be sure to check your vehicle's owner's manual before filling up!

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